Privacy Policy

Last updated: March 23, 2026

Eurostop ("we", "our", or "us") operates the Smart Tenant mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use the App.

1. Information We Collect

Account Information: When your property manager creates your account, we store your name, email address, phone number, and login credentials (password is encrypted).

Tenancy Data: Lease details, unit assignments, bills, invoices, and payment history associated with your tenancy.

User-Generated Content: Maintenance requests, chat messages, feedback submissions, and sales data that you submit through the App.

Payment Information: Payment transactions are processed by Stripe. We do not store your credit card or bank account details. Stripe's privacy policy governs the handling of payment data.

Device Information: We may collect basic device information such as device type and operating system version for app compatibility purposes.

2. How We Use Your Information

To provide and maintain the App's features and services
To process your payments and display billing information
To facilitate communication between you and your property management team
To send you important notices and announcements
To process and track your maintenance requests
To improve the App and user experience

3. Data Sharing

We do not sell your personal data to third parties. Your information may be shared with:

Your Property Manager: To facilitate tenancy management and communication
Stripe: For secure payment processing
Cloud Service Providers: For hosting and data storage (Google Cloud Platform)

4. Data Security

We implement appropriate security measures to protect your data:

All data is transmitted over encrypted connections (HTTPS/TLS)
Authentication is managed through secure JWT tokens
Passwords are stored using industry-standard hashing algorithms
Access to data is restricted to authorized personnel

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you with the App's services. When your tenancy ends, your data may be retained for a reasonable period for record-keeping and legal compliance purposes.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Withdraw consent for data processing

To exercise these rights, please contact your property manager or email us at devsgeurostop@gmail.com.

7. Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App or via notice.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: devsgeurostop@gmail.com